Changed perceptions of the level of service HR Talent and pipeline provide
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using her subject matter expertise and knowledge to influence the decisions which supported the mutual objective from the portfolio team perspective. Louisa role modelled Royal Mail Group values; Be Brilliant, Be Positive, Be part of It.
Louisa changed perceptions of the level of service HR Talent and pipeline provide, this is due to her approach. She took account of the impact on the customer, though a period of time, which we recognised as challenging; ensured the process from a business perspective ran smoothly, making the customer experience positive and managed this effectively.
From the Portfolio Team perspective, Louisa always delivered on the customer promise and was a pleasure to work with. I would rate her as excellent.
Susan McCallum,
Portfolio Team, ROYAL MAIL GROUP